Privacy Policy | Dessa AI

Introduction

Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, and contact details you provide when registering or contacting us.
Usage Data: Information about how you interact with our website, including pages visited and time spent.
Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.

How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information to improve our services
To monitor the usage of our services
To detect, prevent, and address technical issues

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.

Our Google Analytics and Plausible integrations record clicks to official research sources and alternative-provider documentation, expansion of evidence history, and Studio actions. Studio events distinguish entry or generation clicks from returned speech results and connected or completed voice sessions. Download events record a click, not confirmation that a file was saved. Custom event parameters include the page path, a fixed provider or source label, and an action type; they do not include scripts, transcripts, audio, email addresses, operation identifiers or signed audio URLs. These events help us understand which guides and workflows are useful. Analytics delivery can be limited by browser settings or blockers, so event totals are not a complete billing or usage record.

Voice Tools

Live Talk processes microphone audio through the configured GPT-Live provider. Text to Speech sends your script and voice selection to HeyGen to generate audio. Account identifiers, credit transactions, and operation records are processed to authenticate requests, meter usage, and recover interrupted operations. These providers process the inputs required for the selected task under their own applicable policies. Public Block research recordings are hosted by Block; playing them requests media from Block's website. The research project is separate from our voice service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.